Apex Cards Service Terms and Customer Acknowledgment

1. Scope and Service Process

Apex Cards provides collector-focused trading-card inspection, eligible light cleaning, condition documentation, recovery and restoration assessment, slab exterior care, imaging, and grading-submission administration. Apex is not a grading company, authenticator, appraiser, insurer, carrier, or investment adviser.

A request is an assessment request. After review, Apex may recommend an inspection-only path, an eligible care package, a staged recovery plan, a restoration consultation, a slab option, a submission-administration option, or no physical work. Apex may decline any request when the card, condition, custody, materials, capacity, or stated objective makes work unsuitable.

2. Current Pricing and Quotes

Current public starting prices are published on the Services page. Clean & Inspect starts at $29.99 per eligible card. Targeted Recovery starts at $99.99 per card, Multi-Session Recovery at $199.99 per card, and Complex Restoration is individually assessed from $299.99 per card. Slab care, submission administration, studio photos, shipping, grading fees, applicable taxes, coverage, and other third-party costs are separate when listed in an approved quote.

A published starting price is not a promise that every card qualifies for that scope. Apex confirms scope, exclusions, price, and any conditions in a card-specific quote. Quotes are time-limited when stated. Accepted quotes, orders, invoices, and written credit terms issued before this effective date remain governed by their own recorded terms and are not recalculated by a later website price change.

3. Authorization Before Physical Work

Apex performs physical work only after the customer approves the defined scope and price through the approval channel identified by Apex. Approval may be documented in an accepted quote, invoice, written message, or other recorded authorization that identifies the card and requested work. Apex does not treat a general intake checkbox as authorization for treatment.

If Apex identifies additional work, material risk, or a scope change, Apex pauses and seeks revised approval before continuing. Multi-session work is limited to the approved scope and checkpoints; it is not unlimited treatment until a preferred outcome is reached.

4. Grading, Value, and Outcome Disclosures

Grading companies independently determine authentication, altered-card designations, eligibility, labels, grades, turnaround, upcharges, and all final outcomes. Apex does not promise or guarantee a grade, grade increase, grade preservation, grading-company acceptance, authentication result, value increase, resale result, damage removal, or a particular timeline.

Some cleaning, presentation, recovery, restoration, pressing, moisture-related, polish, or structural processes may affect how a third party evaluates a card. Apex does not represent treatment or restoration as grading-safe. The customer remains responsible for reviewing the current standards of the intended grading company before approving a service or submission.

5. Inspection, Care, Recovery, and Restoration Risk

Trading cards and holders may have hidden or pre-existing defects, fragility, print or foil sensitivity, paper loss, edge wear, lifting, delamination, staining, residue, prior treatment, factory defects, counterfeiting concerns, or other conditions. Handling or inspection can reveal conditions that were not visible beforehand. Apex does not guarantee the removal, reversal, concealment, or repair of any condition.

Recovery and restoration are separately reviewed because they can involve increased material and grading risk. Missing ink, card stock, or material is not replaced through ordinary cleaning. Apex may recommend preservation, documentation, reholder review, or no treatment instead of a physical intervention.

6. Slab and Holder Work

Slab exterior care applies to an eligible holder exterior only. It does not alter the card, grade, label, certification number, seal, hologram, or tamper-evident feature. Results vary, and Apex does not guarantee the removal of all haze, scuffs, scratches, debris, or other holder defects.

Slab removal requires a specific approval. Removing a card from a holder can damage the card, permanently end the prior encapsulation and its protections, and may affect value or a later grading result. Apex may decline a removal request when risk is unacceptable.

7. Grading-Submission Administration

Submission administration is coordination and packaging support, not a grading outcome. Grader fees, value tiers, upcharges, postage, return shipping, coverage, taxes, carrier charges, and third-party requirements are separate unless expressly included in an approved quote. Apex confirms applicable amounts before submission when practicable, but third-party decisions and fees remain outside Apex’s control.

Once a card is tendered to a grading company or carrier, the grading company and carrier control their own process. Apex does not guarantee a grader’s timing, acceptance, designation, certification, or result.

8. Shipping, Handoff, Declared Value, and Coverage

Do not mail cards based only on an online intake. Apex provides or confirms the appropriate handoff instructions after review. The customer is responsible for accurate contact, shipping, card-description, and declared-value information. Shipping, carrier service, and any available coverage are separately quoted or confirmed in writing.

Transit, carrier, grading-company, and third-party insurance outcomes are outside Apex’s direct control. Declared value is not automatic insurance. If a customer seeks coverage, the applicable option and amount must be approved in writing before shipment or handoff.

9. Payment, Cancellation, and Unclaimed Property

Approved work is paid before it begins unless Apex records a written exception. Apex may hold completed cards until approved charges and any agreed third-party costs are paid. A refund, if any, is handled under the approved quote, invoice, and applicable law. Work already performed, third-party charges, carrier charges, and services already tendered to a grader or carrier may be non-refundable.

Any timing estimate is an estimate only. Apex does not promise completion, shipment, or return by a specific date. Capacity, condition, scope changes, quality control, carriers, graders, holidays, and third parties can affect timing.

10. Documentation and Marketing Consent

Apex may create reasonable intake, condition, custody, quality-control, and dispute documentation for an accepted or physically received item. Use of identifiable card images, videos, before-and-after material, customer stories, or item details in public marketing, educational content, or portfolio material requires the customer’s optional affirmative marketing consent. Declining consent does not affect review or service eligibility.

11. Limitation of Liability and Claims

To the fullest extent permitted by law, Apex Cards’ liability for an accepted item is limited to the amount paid to Apex for the specific service performed on that item, unless Apex separately accepts a different written liability or coverage arrangement. Apex is not liable for speculative value, expected grading premium, future value, market opportunity, lost profit, sentimental value, or indirect, incidental, consequential, or punitive damages.

Customers should inspect returned items promptly. A claim for alleged loss, service error, or physical damage must be sent in writing within 14 days of delivery and include relevant photos, packaging images, and order details. This does not limit any right that cannot lawfully be limited.

12. Customer Representations and Indemnification

The customer represents that submitted items are lawfully owned or that the customer has authority to submit them; that submitted information is accurate; and that no item is stolen, unlawfully possessed, or prohibited from shipment. The customer agrees to indemnify and hold harmless Apex Cards, its owners, employees, contractors, and agents from claims arising from the customer’s breach of these representations, lack of authority, or unlawful conduct, to the extent permitted by law.

13. Governing Law, Venue, and Entire Agreement

These Terms are governed by Illinois law, without regard to conflict-of-law principles. Any dispute relating to these Terms shall be brought in the state or federal courts located in Cook County, Illinois, subject to any non-waivable consumer-protection law. If a provision is unenforceable, the remaining provisions remain in effect. These Terms, the accepted quote, the recorded authorization, and the applicable invoice together form the agreement for the item.

14. Contact

Apex Cards
Website: apexcards.pro
Email: apexcardsmint@gmail.com