Effective Date: April 2026
By submitting any card, slab, holder, or related collectible item to Apex Cards (“Apex,” “we,” “us,” or “our”) for service, the customer (“Customer,” “you,” or “your”) acknowledges that they have read, understood, and agreed to this Service Disclaimer and Customer Acknowledgment.
Apex Cards provides a premium presentation service for trading cards and select slabbed items. Our flagship service may include, as applicable, full-surface cleaning, prep, polish, museum-grade microcrystalline preservation finishing, visual evaluation, and exterior holder polishing. Apex Cards is a presentation-focused service provider. We are not a grading company, authentication company, appraiser, insurer, or conservator acting in a museum or institutional capacity.
Apex Cards does not guarantee any grading outcome, numerical grade, subgrade, designation, encapsulation result, resale result, or increase in value. You acknowledge that any work performed on a card surface, including but not limited to cleaning, polishing, enhanced gloss, or the application of any surface-applied substance, may affect how a third-party grading company evaluates that card. You further acknowledge that a grader may, in its sole discretion, determine that an item shows evidence of cleaning, alteration, enhanced gloss, foreign substance, or similar condition and may decline to assign a numerical grade or may assign an alternate designation. You accept this risk in full and agree that the decision to submit a card for grading after Apex service is solely your responsibility. This section reflects PSA’s current published standards.
Apex Cards does not represent or warrant that any service is “grading-safe,” “submission-safe,” “PSA-safe,” or otherwise guaranteed to comply with the preferences, standards, or interpretations of any third-party grading company. Any statements by Apex regarding handling, materials, finish, care, or presentation are descriptive of our process only and are not promises of grading acceptance.
Any reference by Apex Cards to “museum-grade,” “conservation-grade,” “archival,” or similar descriptors refers only to the type, quality, or intended presentation characteristics of certain materials or methods used in our process. Such terms do not mean that Apex Cards is affiliated with, certified by, endorsed by, or acting on behalf of any museum, grading company, scientific body, or governmental authority. Such terms also do not create any guarantee of archival permanence, long-term chemical stability on every item, or grading eligibility.
By submitting an item to Apex Cards, you expressly authorize Apex to handle, inspect, clean, prep, polish, and apply its presentation process to the submitted item as described in your order. You represent that you are the lawful owner of the item or are authorized by the lawful owner to submit it. You authorize Apex to use commercially reasonable judgment in carrying out the requested service.
You acknowledge that trading cards and slabbed items may have pre-existing defects, fragility, wear, paper loss, foil sensitivity, print-layer weakness, edge chipping, surface scratching, lifting, flaking, peeling, staining, residue, prior restoration, manufacturing defects, or other conditions that may not be fully visible before handling. Apex Cards is not responsible for revealing, exposing, or making more noticeable any pre-existing condition during normal service. Apex Cards does not guarantee the repair, reversal, concealment, or elimination of any existing defect.
Apex Cards provides a presentation-oriented service. We do not promise that a treated card will look “new,” “perfect,” “unmodified,” or “factory original.” We do not guarantee that any visual improvement will satisfy any customer, grading company, buyer, or marketplace. Results may vary from item to item based on stock, finish, age, print method, foil type, coating, and pre-existing condition.
Where applicable, Apex Cards may perform exterior holder clarity polishing or related presentation work on slabbed items. Apex Cards does not guarantee removal of all scratches, haze, clouding, or defects from any holder. Apex Cards is not responsible for defects originating inside the holder, internal debris, encapsulation defects, label defects, or issues created by the original grading company or prior handling.
Unless otherwise stated in writing, Apex Cards returns completed raw-card orders in a fresh penny sleeve and a semi-rigid holder, including use of the PSA x Cardboard Gold Card Saver 1 Semi-Rigid Holder where selected or offered by Apex. Return packaging is provided as a protective handling measure only and is not a guarantee against shipping or storage damage. This packaging approach is consistent with PSA’s published submission guidance.
You are solely responsible for securely packaging and insuring items sent to Apex Cards unless Apex expressly agrees otherwise in writing. Risk of loss or damage in transit to Apex remains with you until the shipment is delivered and accepted by Apex. Risk of loss or damage in return transit passes back to you when Apex tenders the package to the selected carrier. You are responsible for providing accurate shipping information. Apex is not liable for carrier delays, theft, weather events, misdelivery, customs issues, or other events outside Apex’s reasonable control.
You must declare the value of each submitted item before service begins. If no value is declared and confirmed in writing, Apex Cards’ maximum liability for that item shall be limited to the amount paid for service on that item. If a value is declared and accepted by Apex, Apex’s total liability for that item shall not exceed the lesser of:
(a) the declared value accepted by Apex in writing, or
(b) the item’s documented fair market value based on recent comparable sales at the time the claim arises.
To the fullest extent permitted by law, Apex Cards shall not be liable for speculative value, future value, expected grading premium, lost profits, loss of market opportunity, sentimental value, indirect damages, consequential damages, incidental damages, or punitive damages.
Any turnaround time quoted by Apex Cards is an estimate only. Apex does not guarantee completion or return by a specific date. Delays may occur due to order volume, material availability, staffing, holidays, shipping interruptions, quality-control review, or other circumstances.
Any comment by Apex Cards regarding condition, surface appearance, marketability, presentation, or collector appeal is opinion only and is not an appraisal, valuation certificate, authentication, investment recommendation, or legal representation. You remain solely responsible for all buying, selling, grading, and holding decisions.
Service fees are due as stated in your order. Once work has begun on an item, fees are non-refundable except where required by law. If you cancel before work begins, Apex may, at its discretion, issue a partial or full refund less any intake, payment-processing, shipping, or administrative costs already incurred. Shipping charges are non-refundable once labels or shipments are created.
You must inspect returned items promptly upon delivery. Any claim for alleged loss, misdelivery, service error, or physical damage must be made in writing to Apex Cards within 14 days of delivery and must include photographs, packaging images, and supporting documentation. Failure to timely notify Apex waives the claim to the fullest extent permitted by law.
Apex Cards may photograph or video submitted items for intake, workflow documentation, quality control, insurance documentation, internal training, or dispute resolution. Apex may also use anonymized item images for marketing, educational, or portfolio purposes unless you opt out in writing before service begins.
You represent that the submitted items are lawfully owned or lawfully entrusted to you, are not stolen, and do not infringe the rights of any third party. You agree not to submit hazardous materials, counterfeit items while claiming they are genuine, or items whose possession or shipment violates applicable law.
You agree to indemnify, defend, and hold harmless Apex Cards and its owners, employees, contractors, and agents from and against claims, damages, liabilities, costs, and expenses arising out of your breach of this agreement, your lack of ownership or authority to submit items, your misuse of Apex’s services, or your resale, marketing, or submission of treated items without proper disclosure where disclosure is required.
This agreement shall be governed by the laws of the State of Illinois, without regard to conflict-of-law principles. Any dispute arising under or relating to this agreement shall be brought exclusively in the state or federal courts located in Cook County, Illinois, and you consent to that venue and jurisdiction.
If any provision of this disclaimer is held invalid or unenforceable, the remaining provisions shall remain in full force and effect. This disclaimer, together with any written order form, invoice, or intake sheet issued by Apex Cards, constitutes the entire agreement between you and Apex Cards regarding the submitted items unless Apex agrees otherwise in writing.
Apex Cards
Website: ApexCards.pro
Email: [email protected]
I understand that Apex Cards performs full-surface clean, prep, polish, museum-grade microcrystalline preservation finishing, and related presentation services on raw cards, with holder polishing when applicable. I understand that Apex Cards does not guarantee grading outcomes and that third-party graders may treat cleaning, polishing, enhanced gloss, or surface-applied substances as evidence of cleaning, altered stock, or otherwise ineligible for a numerical grade. I authorize Apex Cards to perform the requested service and accept the risks described in the Apex Cards Service Disclaimer and Customer Acknowledgment. This acknowledgment is consistent with PSA’s currently published standards regarding altered stock and evidence of cleaning.